NEW!

Case Studies

Stop losing money
on package issues.

With SavedBy Package Protection, we’ll handle all your shipping challenges so you can start saving time and money while building customer loyalty.
GET STARTED

We cover all major shipping issues for brands A-Z

Theft
Damaged Items
Lost
Return to Sender
& Beyond
BUILD CUSTOMER LOYALTY

Happy customers guaranteed—even when things go wrong.

260M+ packages were stolen last year by porch pirates.
That’s nearly one for every American.

Bad shipping experiences lead
customers to rethink purchasing from
a brand 75% of the time.

No store should take one-star reviews at the fault of their shipping carriers. SavedBy
turns shipping issues into quickly solved, positive experiences for your customer.
Why shouldn't every customer have a 5-star experience?

FAST RESOLUTIONS

Protect Your Customers Orders in 3 Easy Steps

SavedBy Package Protection will handle all your customer service team’s shipping issues. We’ll re-order from your website, or issue a refund to your customer and will always respond to all your customer claims within 24 hours.

  • 1
    A customer makes an order on your store and buys SavedBy Package Protection.

    Customers are more likely to checkout from a store if they know their package is protected. 75% of customers have abandoned a purchase due to unsatisfactory shipping options in the checkout. SavedBy makes it quick and easy to increase website conversion rates by offering Package Protection with our SavedBy Widget.

  • 2
    The Carrier decides they need to lose a package today - and choose your customer.

    Instead of taking on the time and costs associated with package issues, SavedBy turns this cost center into a profit center. We will place a brand new order on your store, doubling the revenue for any lost, stolen, or damaged package that you incur.

  • 3
    Your customer reaches out to SavedBy and we issue them a refund or re-order within 24 hours.

    We’ll re-order from your website, or issue a refund to your customer. We'll respond to your customer claims ASAP, sometimes within minutes!

SAVEDBY HAS YOU COVERED

Rest easy. We’ll handle all your shipping-related claims and issues.

Get 24/7 support and coverage for every shipping issue and rest easy.

Top Tier Customer Service

When you partner with us, we take on package related customer service and put ourselves in the trenches, so you can focus on what matters most.

Mitigate Your Losses

No more paying out of pocket for shipping provider mistakes. No more refunding or resending free packages to customers. SavedBy takes care of these costs entirely.

Your New Order has
been processed!
Confirmation #:
1501-98

Increase Your Conversion

Customers have more confidence when they know their order is protected, simple as that.

93%

Decrease in customer service time spent on package issues.

98%

Customer satisfaction for SavedBy users.

100%

Reduction in costs associated with lost, stolen, or damaged packages.

Success Stories

SavedBy Package Protection is trusted by brands all over the world.

Pack Leashes

Ded Cool

WHAT OUR MERCHANTS ARE SAYING

"SavedBy has literally Saved Us! Their team has been nothing short of exceptional. They are quick to get these issues resolved for our customers."

— Myles B.,

 CMO at Soul Drops

INTEGRATIONS

Seamlessly connect to the apps you use.

SavedBy Package Protection easily and securely integrates into your workflow, servicing all major e-commerce providers. Don’t see your provider here or need a custom solution? Give us a call and we’ll make it happen!

CUSTOMER REVIEWS

Your customers will love SavedBy’s support!

Real reviews from our brands’ customers who love SavedBy shipping support:

Thank you so much for getting this handled so quickly!! Way better than dealing with USPS!

— Jennifer S.

Appreciate you taking care of me and getting that sent out again, looking forward to finally getting my product!

— Kyle C.

That was so quick! Thanks again for your help and taking care of me today!

— Veronica Y.

WHY CHOOSE SAVEDBY?

Coverage for every major shipping issue.

SavedBy Protection will re-order from your website or issue a refund to your customer and will respond to all customer claims within 24 hours.

SavedBy.ioThe other guys
A+ Customer Service
Quick Claim Resolution
Easy Integration
Simple Re-Orders
Lost Packages
Damaged Items
Stolen Items
Return to Sender
International
Pricing

$0
Seriously.

$$$$

Save Time and Money. Period.

Protect orders, increase conversion rate,
boost customer loyalty, and start saving time
and money in the process.

Have a question? Send us an
email to support@savedby.io.

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