Protect your orders from anything.
SavedBy Package Protection weathers any storm your package may meet. Leave the stress to us!
We resolve all your major shipping issues for you
Theft
Damaged Items
Lost
Return to Sender
& Beyond
We’re trusted by thousands
of customers daily
FAST RESOLUTIONS
Protect Your Order in
3 Easy Steps
SavedBy Package Protection will handle all your customer service team’s shipping issues. We’ll re-order from your website, or issue a refund to your customer and will always respond to all your customer claims within 24 hours.
1Add SavedBy Package Protection whenever you see it at checkout!
If a package issue arises (Lost, Stolen, Damaged, Returned to Sender) then SavedBy will make sure that you are sent a replacement ASAP. Not sure if the store will offer a replacement if your package doesn't show up? Not confident that USPS delivers packages with 100% accuracy? Get SavedBy and rest easy - you're covered.
2Carrier decides they need to lose a package today - and they choose to lose yours.
Wait on hold with your carrier for 6+ hours just for them to tell you they have no idea where your package is? No thanks. Reach out to SavedBy and we will send out a new package to you, Same Day. No hold times, no hassle. Just great customer service and quick resolutions.
3Reach out and SavedBy will issue you a refund or re-order within 24 hours.
We'll place a brand new order on your behalf to make sure that you get the items that you ordered. Short on time? No problem - we can resolve your claim the same day that you reach out to us.
PROTECT YOUR ORDERS
Quick, Easy, Low Stress
Claims
Need to file a claim? We got you covered!
Lost
Lost packages happen. Mailmen fail. If you think your package is lost, just file a claim and we will get to the bottom of it.
Stolen
Package Pirates are out there. Sadly, everyone nowadays knows the feeling of coming home to an unexpected empty porch. Don’t worry - just file your claim and we’ll handle the rest.
Damaged
Broken Glass? Lava (lamp) spewing? You guessed it… Just file that claim and we’ll make it right.
100%
Hassle-free claims process
22h
Claims dealt with in less than 24 hours on average
195
Countries covered. (yep, that’s all of them)
Get Resolution for Your
Orders in Minutes.
Have a question? Send us an email to support@savedby.io.
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